Storage Ham Payment and Security Information
At Storage Ham, protecting your payment information is a core part of our service. We combine secure technology, audited processes, and trusted payment partners to make sure every transaction is safe, clear, and straightforward. This page explains how payments work and the measures we take to keep your details secure at all times.
Accepted Payment Methods
We offer a range of familiar and reliable payment methods so you can choose the option that suits you best. All payments are processed through secure channels and are subject to the same high security standards.
Visa payments are supported for both credit and debit cards. Your card number and expiry date are transmitted using encrypted connections and never shared with Storage Ham staff in a readable form.
Mastercard payments are also accepted, including consumer and business cards. As with Visa, card details are protected during transmission and storage by our payment processors, following strict security controls.
PayPal is available for customers who prefer to pay without entering card details on our site. When you choose PayPal, you are redirected to the secure PayPal environment to log in and confirm payment. Storage Ham only receives confirmation of your payment, not your PayPal login or full financial details.
Bank transfer is provided for customers and businesses that prefer to pay directly from their bank account. Once you confirm your booking, you will receive the information required to complete a transfer from your banking service. Please allow the standard bank processing time for transfers to be received and allocated to your account.
SSL Encryption and Secure Sessions
Every payment session on the Storage Ham website is protected by SSL encryption technology. SSL, or Secure Sockets Layer, creates an encrypted connection between your browser and our servers so that any information you enter cannot be read by third parties while it is in transit.
When you begin a payment, your browser switches to a secure session. Indicators in modern browsers, such as a padlock icon in the address bar and an address starting with https, show that SSL encryption is active. Do not proceed with a payment if your browser does not display these security indicators.
PCI Compliant Card Processing
Storage Ham uses payment gateways and processors that operate in line with the Payment Card Industry Data Security Standard, often called PCI DSS. This global standard governs how cardholder data should be handled, transmitted, and stored to reduce the risk of fraud and data breaches.
Our PCI compliant partners use strong encryption, secure data centres, and regular security testing to protect card details. Storage Ham does not store your full card number or security code on our own systems. Instead, our payment partners tokenise sensitive information, replacing it with a unique reference that can be used to manage payments without exposing the underlying card data.
Fraud Prevention and Account Protection
We use a combination of automated systems and manual checks to help identify suspicious activity and protect your account. Transactions may be assessed using security rules, consistency checks, and information from our payment partners. In some cases, we may request additional verification before confirming a booking or payment.
To help keep your information safe, always access Storage Ham through your own trusted browser and avoid using shared devices for payments where possible. Never share your card security code, online banking details, or PayPal login information with anyone claiming to represent Storage Ham.
Handling of Personal and Payment Information
Your personal and payment details are used only for legitimate business purposes, such as processing payments, managing your storage bookings, and meeting legal or regulatory requirements. Access to your information is restricted to authorised personnel who need it to perform their duties.
We review our systems and procedures regularly to maintain a secure environment for customer data. Where changes are made to our payment or security processes, we update this page to keep you informed about how your payments are protected.
Non Card Payments and Clearing Times
When paying by bank transfer, your booking will be confirmed once the payment has been received and matched to your Storage Ham account. Clearing times can vary between banks, so we recommend arranging your transfer in good time before you need access to your storage unit.
For PayPal transactions, confirmation is usually immediate. In rare cases, PayPal may hold or review a payment as part of its own security checks. We will apply your payment as soon as it is reported to us as completed by PayPal.
Ongoing Commitment to Secure Payments
Security is not a one time task. Storage Ham monitors industry best practices, evolving threats, and regulatory requirements to improve the protection we offer. By combining trusted payment partners, SSL encryption, PCI compliant processing, and careful internal controls, we work to ensure that every payment you make is as safe and secure as possible.
